Setting up an ActiveSync client

Kolab supports the use of the ActiveSync protocol for client connection. This knowledge base article is a short generic description of the setup procedure followed by a list of articles that describes how to do so on some well known clients.

Common for them all is the requirement of support for TLS 1.1 and later in the client / OS.

Generic ActiveSync setup guide

ActiveSync is added through a new account on the device/ in the client. While names and listings might vary on different devices, this is a generic description of the procedure:

Try to find:  “Settings” -> “Accounts”

  1. Choose “Add account”
  2. Tap “Advanced” (on some devices “Manual Setup”)
  3. Choose “Microsoft Exchange ActiveSync” (or similar)
  4. Supply the following settings and values:
Description:Kolab, or anything of your choosing
Domain:The domain part of your email address (e.g.
Username:Your full email address (e.g.
Password:The password for your account
Server AddressYour server address. (e.g.
Use SSL:On
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