This article outlines the use of the Plesk Premium Mail extension‘s subscription management functionality, for Plesk installations large and small of all editions.
Web Admin and Web Admin SE Editions
The Web Admin and Web Admin SE editions lack customer and reseller management functionality, and therefore installing the Plesk Premium Email extension will cause Plesk Premium Email to be enabled for all existing domains.
Web Pro and Web Host Editions
While the Web Pro and Web Host editions do support customer, reseller and subscription management, we recommend using the following approaches; Customers can be up-sold with Plesk Premium Email by using either of the following three methodologies;
- Add an Add-On Service Plan in which the Plesk Premium Email permission is enabled, and attach the Add-On Service Plan to subscriptions (recommended).
- Add a new Service Plan with the Plesk Premium Email permission enabled, which is useful for new customers.
- Customize existing subscriptions (not recommended).
Note that customizing the subscription itself, through using the right-hand side Customize action is currently properly supported only on Plesk 17.8 and later. A fix for this issue in Plesk 17.5 is under consideration, but for now Plesk 17.5 users will either need to upgrade their installations, or issue the following command:
# plesk sbin httpdmng --reconfigure-domain <domain>
For new Plesk installations (installations that do not yet have any domains configured), the permission is enabled by default, and all new customers would receive Plesk Premium Email unless the server administrator or reseller disables the permission for the service plans used.
Walk-through for Service Plans
This walk-through explains how service plans with Plesk Premium Email can be created and used.
|Login to your Plesk control panel as a server administrator and navigate to Service Plans.|
|Select a service plan you can clone, and verify that in it’s Permissions tab, near or at the bottom, the Plesk Premium Email permission is not already enabled.|
If your Plesk installation did not have any existing domains registered when you installed the extension, the Plesk Premium Email permission is enabled by default, and adding additional service plans will be rather useless.
|Navigate back to the overview of Service Plans.|
Select the service plan you wish to clone, and click Clone Plans.
|Edit the “Default Domain Copy 1” service plan and name it, for example, “Premium Domain”.|
In the Permissions tab, at or near the bottom of the list, ensure the Plesk Premium Email permission is enabled, and save the service plan.
You can now use the new service plan and either switch existing customers over to it, or create new customers with it.
Walk-through for Add-On Service Plan
This walk-through explains how to create and use an Add-On Service Plan that you as a server administrator, or your resellers (if you use that functionality), can add to existing customer subscriptions.
| ||Login to your Plesk control panel as a server administrator.|
If you land with the Power User View, switch back to the Service Provider View to continue with this walk-through.
|In Service Plans, verify existing hosting service plans and reseller service plans to see whether they have the Plesk Premium Mail permission enabled. You will find this permission by selecting a service plan, then selecting the Permissions tab, then scrolling down to (near) the bottom.|
If your Plesk installation did not have any existing domains registered when you installed the extension, the Plesk Premium Mail permission is enabled by default, and adding an add-on service plan will be rather useless.
Furthermore, if resellers do not have the permission enabled for the reseller service plans they are subject to, then those resellers would be unable to provide their customers with Plesk Premium Mail.
|As the server administrator, or as the Reseller, navigate to Service Plans, and choose Add an Add-on.|
Note that adding an add-on service plan as a server administrator does not make said add-on available to resellers. Similarly, creating a service plan as one reseller does not make that add-on available for other resellers.
|Select the subscription you would up-sell by providing its users with Plesk Premium Mail.|
On the right-hand side, under Account, choose Change plan/add-ons.
|You may now select your favorite add-on to provide your customer with the added value they deserve. Press OK or Apply.|